Frequently asked questions
Answers to common questions about buying from and working with us
Is Hebei Shengteng Chemical Co., Ltd. the same company as Syntone Technology?
Yes. Syntone Technology Co., Ltd. was formerly named Hebei Shengteng Chemical Co., Ltd. It was founded in April 2011 and is located at No. 1 Beihai Road, Renqiu Economic Development Zone (Renqiu Petrochemical Industrial Zone), Cangzhou, Hebei, China.
What is Syntone Technology's English name?
The English name of 盛腾科技有限公司 is Syntone Technology Co., Ltd., under the SYNTONE brand. Its wholly owned subsidiary 河北东方同信化工股份有限公司 is Hebei Dongfang Tongxin Chemical Co., Ltd.
What does Syntone Technology produce?
The company has 8 main production units and comprehensive auxiliary facilities, making 17 products in five categories:
- Aromatics: petroleum toluene, petroleum mixed xylene, petroleum mixed xylene isomers, petroleum benzene, ethylbenzene for industrial use
- Olefins and Polymers: styrene, polystyrene (GPPS525 general purpose)
- Fine Chemicals: maleic anhydride (solid/liquid), sulfur
- Clean Energy and Gases: LPG, naphtha (hydrotreated), commercial propane, commercial butane, liquid ammonia, ammonia water
- Electronic-Grade Chemicals: toluene blend, hydrogen (purity 99.999%)
CAS numbers, grades, HS codes, standards, minimum orders and packaging for each product are listed under Products. All products are supplied nationwide in China, with a lead time of 1-3 working days.
What production units does Syntone Technology have, and what is their capacity?
The company operates 8 main production units: light oil upgrading + disproportionation unit 800,000 t/a, catalytic dry gas to styrene unit 80,000 t/a, polystyrene unit 100,000 t/a, gas fractionation unit 163,000 t/a, n-butane-based maleic anhydride unit 50,000 t/a, ammonia synthesis unit 80,000 t/a, PSA high-purity hydrogen unit 5000 Nm³/h and sulfur recovery unit 700 t/a, supported by comprehensive auxiliary facilities such as a wastewater treatment plant, circulating water plant, laboratory and loading and unloading area. See Production capabilities.
Who are Syntone Technology's main customers?
Key customers and partners include leading companies such as Sinopec, PetroChina and Liming Gas. Through its wholly owned subsidiary the company has supplied toluene blend for MLCC production to an international electronic component manufacturer for 10 consecutive years with zero major quality incidents, and since 2021 it has been a core strategic supplier of high-purity hydrogen to Liming Gas, delivering a cumulative 52 million Nm³ of hydrogen (purity 99.999%). See Customer cases.
How do I request a quote, and what information should I provide?
Call +86 317 2976987, scan the QR code to add us on WeCom (WeChat for business), or email info@syntone-tech.com. Office hours are Monday to Friday 8:30–17:30 and Saturday 9:00–12:00 (Beijing time); closed on Sundays and public holidays.
When asking for a quote, please include: product and grade, quantity and packaging, delivery location, and required delivery date.
What qualifications are needed to buy benzene, toluene, xylene, sulfur or other hazardous chemicals?
Companies in China buying Syntone Technology’s hazardous chemical products (including benzene, toluene and xylene) must provide:
- Business licence
- Hazardous chemicals business licence (trading companies)
- Hazardous chemicals use permit or production permit (manufacturers)
In addition:
- Toluene is a Category 3 precursor chemical. Before buying, the buyer must file with the local public security authority and obtain a precursor chemical purchase permit and certificate.
- Sulfur is a hazardous chemical that can be used to make explosives. Before buying, the buyer must file with the local public security authority and obtain a purchase permit for it.
For toluene, the company can help customers obtain the transport permit. Please confirm the exact documents with our sales team when you ask for a quote.
How are products transported, and what packaging is available?
The wholly owned subsidiary Hebei Dongfang Tongxin Chemical Co., Ltd. holds a road transport permit for hazardous chemicals and runs its own hazardous chemicals fleet, so production and delivery are handled in one chain. Packaging options are drums, IBC totes, bulk, 25 kg bags, jumbo bags and custom packaging; see Production capabilities and each product page.
Do you export?
Yes. The company has its own full export qualifications and customs declaration capability (since 2022) and currently focuses on exporting 5 core products: mixed xylene isomers, petroleum toluene and petroleum benzene (bulk, drums), and maleic anhydride (solid) and polystyrene (25 kg bags, jumbo bags), all with long-term export capability. It exports to more than 15 countries and regions, mainly in the Asia-Pacific, and is within easy reach of Tianjin Port and Huanghua Port for sea exports.
Can you provide SGS test reports, a COA and SDS?
SGS test reports are available for petroleum toluene, petroleum mixed xylene, petroleum mixed xylene isomers, styrene, maleic anhydride, polystyrene, hydrogen (purity 99.999%), LPG, petroleum benzene, sulfur, ethylbenzene, toluene blend, naphtha (hydrotreated), commercial propane, commercial butane, liquid ammonia and ammonia water. Technical data sheets (TDS) and safety data sheets (SDS) are available from our sales team on request.
What certifications and honors does Syntone Technology hold?
The company is certified to ISO 9001 Quality Management System (certificate No. 04525Q30248R1M), ISO 14001 Environmental Management System (0350123E20808R0M), ISO 45001 Occupational Health and Safety Management System (0350123S30788R0M) and ISO 50001 Energy Management System (0350123En20205R0M, December 2023). It is recognized as a Hebei Provincial Green Factory (2024) and a Hebei Advanced Intelligent Factory (2026), has received Outstanding Achievement awards (Grand, First and Second Prize) in Hebei’s provincial energy-saving and emission-reduction improvement and innovation program in consecutive years since 2023, and has been named one of the Top 100 Private Enterprises of Hebei Province, one of the Top 100 Private Manufacturing Enterprises of Hebei Province and an Outstanding Private Enterprise of Hebei Province. See Quality and certifications.
- Phone+86 317 2976987
- Emailinfo@syntone-tech.com
- AddressNo. 1 Beihai Road, Renqiu Economic Development Zone (Renqiu Petrochemical Industrial Zone), Cangzhou, Hebei, China
- Office hoursMonday–Friday 8:30–17:30; Saturday 9:00–12:00 (Beijing time); Closed on Sundays and public holidays
When asking for a quote, please include: product and grade, quantity and packaging, delivery location, required delivery date
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